|
PAYING BY MONEY ORDER
WITHIN AUSTRALIA
Once you have checked that the
addresses are correct and selected which postage method you would like,
and are sure you wish to proceed with your order, select Money Order and
click on the continue button below and your order will be placed with us.
Please Purchase your money orders at
any Australia Post offices.
Money Orders must be made out to Aussie
Sheep and Wool Products.
Attach your Money Order to a print out
of your Order Confirmation which is sent to you via email then mail
it to the address that is listed on the order confirmation page.
IMPORTANT:
Money orders are to be made out for the Total cost of the Order which will
include the cost of Postage & Handling. Cheques or Cash will
not be accepted!
Your Order will not
be processed or dispatched until Aussie Sheep and Wool Products
has received your money order.
CUSTOMS DUTIES OR IMPORT TAXES
As Aussie Sheep and
Wool Products, have no control over what other Countries laws or
regulations are regarding Customs Import Duties and Taxes. Any
duties or taxes which are decided by your Countries Customs or Postal
Services are payable by you. As You are considered the importer
of recorded goods and must comply with all laws and regulations of
the country in which you are receiving the goods. If you have chosen to refuse
to pay any customs duties or taxes that have been decided &
issued by your country and therefore abandon your
package rather than pay customs duties, we will not issue a refund for
your order. Also Please Note that we do not issue refunds or credits
for items that might get seized by Customs for any reason or for
the shipping costs.
REFUND
POLICY
Please choose carefully, as we do not refund if you simply change your
mind or make a wrong decision. Claims against short or incorrect delivery
and faulty products will only be honoured if lodged within 7 days of
delivery.
ASWP only sell Quality Products. If
you are not satisfied with your purchase (i.e.) you have ordered the wrong
style or the sizing is incorrect, we will exchange your goods for another
product as long as they are returned within 30 days of receiving them.
They must be in as new condition.
Money refunds will be granted less the
initial postage and insurance costs. A re-stocking fee of $12 is
payable if you choose to return your goods for a complete refund. This is
not negotiable.
We must be notified about any return of product within seven days of
receipt of goods. The Cost of return Shipping to and from will also be
Payable by the customer. Please take the time to ensure your order is
Correct.
Allowable refunds will be credited to your credit card account less 10%
GST and any shipping or handling fee pre charged.
CANCELLATIONS
Should you wish to cancel your order, you must notify us immediately.
you will be charged 10% cancellation fee. All products are processed and
despatched within 1 day of receiving your order. Once orders are processed
NO cancellation will be accepted.
GOODS DAMAGED OR LOST IN TRANSIT
All overseas Internet generated orders are sent to you via Australia
Post by Air Mail, or locally via Australia Post or Courier unless
otherwise specifically requested.
Aussie Sheep and Wool take all care with the packaging and dispatch of
your order, however we are not responsible for loss or damage during
transit, once the order is passed to the carrier.
If you wish to have your parcel insured please let us know in the
information box and additional charges will be added to your order.
HOW TO MAKE AN EXCHANGE
All we ask is that you print and fill in the Returns Form below, and
return the product unworn, in its original condition with its packaging
intact. We will also need a copy of your order confirmation record and
goods receipt.
In cases where the person who is returning or exchanging a
product, and isn't the original purchaser of the
product/s please contact Aussie Sheep & Wool Products by email or
phone for further steps.
All shipping or postage costs associated with
the return or exchange of products remain the responsibility of the
customer.
RETURNS INFORMATION
Please provide us with the information outlined below. This information
must accompany all returns.
Personal
Details
Name:
Company:
Street
Address:
Town/Suburb:
State:
Postcode:
Country:
Email
Address:
Contact Phone: (.......)
..................................
Preferred Contact
Time:
Product Details
Order Number and Date:
Returned
Item:
Code # :
Receipt # :
Reason for return:
What would you
like us to do?
a. Replace with another of the same product
b.
Replace with another type of product |